Who we are, how we help
We help people move beyond society’s limits to make the most of every day and achieve their goals.
Helping people set goals and achieve them
People living with physical, social, or emotional challenges are frequently met with pity or limitation rather than understanding. They are often told what they cannot do, defined by their experiences instead of their potential.
At SHCS, we say the opposite: new things are possible, no matter what society tells you. Our support workers listen to you, get to know you for who you are, structure the care around your needs and encourage you to try new things, in your own time, at your own pace. This helps people feel safe, confident and accepted and, ultimately, gives them the confidence to achieve their goals.
It could be getting out of bed, going to a movie, watching a film or making a meal.
Whatever the goal, whatever the journey, we help you see what’s possible.
In a world where others say “no you can’t”, we say “yes, you can”.
Carers as diverse as the people we serve
Our team of over 200 dedicated professionals reflects the wide cultural and religious diversity of the communities we help.
Combining deep cultural awareness and personal experience, we align with participants from a wide range of backgrounds. Whether it’s shared language, culture or faith, our team makes sure that every individual is seen, heard, and supported in a way that honours who they are.
Our values:
making new
things possible
We help
you feel safe
We help
you set your goals
We help
to your needs
We collaborate
with you to get you there
The people
behind the possibilities
Anna-Le Hamilton
Anna-Lee Hamilton is the Chief Operations Officer at Sydney Health Care Services (SHCS). She has worked across early childhood, community services, and disability support, beginning her career as a support worker before progressing into leadership roles overseeing operations at a broader organisational level.
Anna-Lee holds Diplomas in Counselling, Community Services, and Early Childhood Education and Care. She brings this expertise into developing sustainable systems, building strong teams, and delivering person-centred services that align with NDIS standards and best practice.
At SHCS, Anna-Lee oversees Home Care, Supported Independent Living, and Allied Health services, with a strong focus on building genuine partnerships with participants and their families.
Her leadership approach centres on finding the balance between people-first care and operational efficiency, ensuring SHCS delivers high-quality support while continuing to grow sustainably.
Outside of work, Anna-Lee enjoys spending time with family, reading, particularly non-fiction, and finding balance through time outdoors.
Terri McDonald
Kristy Tomlin
Suzi-Jo Kast
Say hi to Skye
I adore seeing the impact my work has on people. Being able to support someone who started out quite anxious and afraid of support, then working with them and seeing their personality shine and comfort grow is just a feeling you cannot describe.”
Our SHCS Team
Little by little towards your goals
This is what making new things possible looks like. See how we help real people make meaningful progress every day, at their pace.
Work with us
Gain new skills and reach your goals, while helping others do the same. Join a team that cares, has your back and strives to bring our the best in you.
Discover our services
See how our dedicated services can empower
you or your loved ones. Connect with us today to
find the right support tailored to your needs.
Start your support
Starting your journey with us is simple. Whether you’re enquiring for yourself or referring someone else, we’ll guide you every step of the way.
